Its main features include:

  • Tracking the balance of bonuses on the customer’s account;
  • Updating user personal data;
  • Searching for the most convenient location for purchases;
  • Viewing purchase history;
  • Purchasing gift certificates;
  • Contacting a manager and receiving online consultations;
  • Leaving reviews and sharing impressions about purchases and service;
  • Accessing the product catalogue;
  • Receiving information about brand news and promotions.

Link to the VOVK chatbot – https://t.me/VOVK_chat_bot